Shipping policy
Shipping Policy | solacev
🌍 Global Shipping Coverage
solacev provides reliable worldwide shipping services to customers across all countries and regions. No matter where you reside, you can shop with confidence and enjoy our professional cross-border delivery service.
⚡ Order Processing Time
All orders will be inspected, packaged and shipped out within 1–2 business days after successful payment. We prioritize fast order fulfillment to ensure your packages are delivered in the shortest possible time.
🚚Shipping Methods & Delivery Time
We offer two flexible shipping options to fit your needs, with a general global delivery window of 5–12 business days:
- Standard Shipping: 7–12 business days
-Express Shipping: 5–8 business days
Please note that estimated delivery times are for reference only. Minor delays may occur due to customs clearance procedures, local logistics conditions, severe weather, or force majeure factors, which are beyond our control.
✅ 100% Duty & Tax Free
All products sold by solacev are completely duty-free and tax-free for global buyers. There are no hidden fees, no additional import taxes, and no customs charges during the entire delivery process. You only pay for your products and shipping costs for a transparent shopping experience.
📦 Shipping Tracking & Support
Once your order is dispatched, a unique tracking number will be sent to your registered email instantly. You can track your package’s delivery status in real time. If you encounter any shipping issues, feel free to contact our customer support team for timely assistance.